IT Infrastructure Relocation Protocol
The zero-failure playbook for moving servers, data centers, and workstations in Dubai.
IT Relocation Glossary
- Rack-and-Stack: The physical process of unmounting hardware from server racks and remounting it at the destination.
- Flight Case: Hard-shell, foam-lined cases designed specifically for transporting sensitive server units.
- Cable Management: The organization of cables (patch cords, power) to ensure airflow and accessibility.
Why Protocol Matters
Moving furniture is about strength. Moving IT is about precision. This protocol ensures you avoid:
- Data corruption or loss
- Physical hardware damage
- Extended network downtime
- Cabling spaghetti at the new site
- Configuration errors
- Voiding hardware warranties
Phase 1: Pre-Move Audit (The Blueprint)
You cannot move what you haven't measured. 4 weeks before the move, conduct a full audit.
- Label Every Cable: Use a label printer. Label both ends of every patch cable.
- Map the Racks: Take photos and draw diagrams of the current rack layout.
- Backup Everything: Ensure the 3-2-1 backup rule is active (3 copies, 2 media types, 1 offsite).
Phase 2: The Physical Move
When hiring IT relocation services, ensure they use:
- Anti-Static Bags: For all open circuit boards or components.
- Server Lifts: Never manually lift heavy 4U servers.
- Air-Ride Trucks: Suspension matters. A bumpy truck ride can unseat internal components.
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Phase 3: Recommissioning
Speed is key, but not at the expense of accuracy.
- Rack & Power: Mount the UPS first (heaviest), then servers. Connect power but do not turn on.
- Cabling: Reconnect network cables according to your map. Use velcro ties, not zip ties.
- Power On Test: Power up sequentially. Check LED status lights immediately.
Server Move Checklist
| Component | Action Required | Safety Critical? |
|---|---|---|
| Data Backups | Verify integrity and offsite storage | YES |
| Mounting Rails | Remove from rack, label Left/Right | No |
| Hard Drives | If not hot-swappable, park heads/secure | YES |
| Cables | Bag separately, do not travel plugged in | No |
IT Moving FAQs
Should we move the servers ourselves?
We strongly advise against it. Personal vehicles lack air-ride suspension, and liability insurance won't cover self-moved data loss. Use specialist server moving.
How long should we expect email to be down?
Ideally, moving happens over a weekend. If planned correctly, email servers (if on-premise) should be down for no more than 12-24 hours.
Do you provide insurance for hardware?
Yes, ask about our specific "Hi-Tech" value insurance which covers electronic circuitry damage, not just physical dents.
Can you handle workstation setup?
Yes, our PC disconnect/reconnect service includes cable management, monitor arm installation, and peripheral testing.
What about the ISP connection?
You must coordinate with Etisalat/Du 4 weeks in advance to ensure the new line is active before move day.
How do we transport large photocopiers?
Large MFPs contain ink/toner and sensitive drums. They must remain upright and locked during transport. We use specialized ramping for this.
Is it safe to move servers in summer?
Only if using climate-controlled trucks. Servers can overheat or suffer condensation damage if moved from a cold data center to a hot truck.
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