Dubai Holding CM Permits
Complete guide to obtaining moving permits for Dubai Holding Community Management properties. Updated requirements and process for 2025.
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About Dubai Holding Community Management
Dubai Holding Community Management (DHCM) manages some of Dubai's most prestigious residential communities including Jumeirah Beach Residence (JBR), City Walk, Bluewaters Island, and La Mer. These are high-demand, premium locations with strict moving regulations to maintain community standards. Due to their popularity, permits should be booked well in advance.
DHCM-Managed Communities
This guide covers all Dubai Holding Community Management properties
Jumeirah Beach Residence (JBR)
Beachfront towers and retail
City Walk
Modern urban living
Bluewaters Island
Ain Dubai development
La Mer
Beachfront community
The Beach at JBR
Retail and residential
Business Central Towers
Media City area
Dubai Internet City Buildings
Select properties
Dubai Media City Buildings
Select properties
Jumeirah Living
Premium residences
Madinat Jumeirah Living
Luxury apartments
Quick Facts
Permit Fee
AED 200-500
Non-refundable
Security Deposit
AED 3,000-5,000
Refundable in 14-21 days
Processing Time
3-5 days
After submission
Moving Hours
8 AM - 6 PM
Sun-Thu typical
Permit Requirements
Required Documents
- Valid tenancy contract (Ejari registered)
- Emirates ID copy of tenant/owner
- Title deed (for owners)
- Moving company trade license
- Moving company liability insurance
- DHCM move-in/move-out application form
- Vehicle registration of moving truck(s)
Fees & Deposits
Get a free, no-obligation quote tailored to your move. We'll handle the details.
How to Get Your Permit
Access DHCM Resident Portal
Log into the Dubai Holding Community Management resident portal or mobile app. New residents can register using their tenancy contract details. You can also visit the community management office in your development.
https://mydhcm.aeSubmit Move Request
Complete the online move-in or move-out request form. Upload all required documents including tenancy contract, Emirates ID, and moving company credentials. Ensure your moving company has valid trade license and insurance.
Await Document Verification
DHCM reviews all submitted documents. This process typically takes 2-3 business days. You may be contacted if additional information or corrections are needed.
Select Time Slot and Pay
Once documents are approved, select your preferred moving date and time slot. Pay the permit fee and security deposit online or at the community management office.
Receive Permit and Instructions
Download your approved permit and detailed moving instructions including parking locations, elevator assignments, and security contact numbers. Share these with your moving company.
Coordinate with Security
On moving day, your movers must check in with community security. Present the permit and follow all instructions regarding loading bays, elevators, and timing restrictions.
Community-Specific Information
JBR (Jumeirah Beach Residence)
- High-demand area - book permits 1-2 weeks in advance
- Specific loading bay assignments per tower
- Beach access may be restricted during moves
- Service elevator scheduling required
- Weekend moves very popular - early booking essential
City Walk
- Modern building with streamlined permit process
- Underground parking for moving trucks
- Retail area access restrictions during business hours
- Premium properties may have higher deposits
Bluewaters Island
- Island access requires pre-registration of vehicles
- Limited parking - coordinate truck timing carefully
- Ain Dubai area may have additional restrictions
- Pedestrian zones around retail - walking distance for small items
Important Notes for DHCM Properties
- Premium Communities: JBR, City Walk, and Bluewaters have higher fees and stricter requirements
- Book Early: These are high-demand areas - book 1-2 weeks in advance
- Insurance Required: Your moving company must have comprehensive liability insurance
- Time Slots: Specific time slots are assigned - late arrivals may forfeit the slot
- Retail Areas: Moving through retail zones may have additional timing restrictions
- Vehicle Size: Some areas have vehicle size limits - confirm before booking movers
DHCM Permits FAQs
Find answers to common questions about our moving services
You can apply through: 1) The DHCM resident portal at mydhcm.ae, 2) The DHCM mobile app, 3) Visit the community management office in your development, or 4) Contact DHCM customer service. Online application through the portal is the fastest method.
JBR moving permits typically cost AED 200-500 for move-in and AED 150-350 for move-out, depending on the tower and apartment size. Additionally, you will need to pay a refundable security deposit of AED 3,000-5,000. Penthouse and premium units may have higher fees.
City Walk typically allows moves from 8 AM to 6 PM Sunday through Thursday, and 9 AM to 4 PM on Saturdays. Friday moves are generally not allowed. Retail area access is restricted during peak shopping hours (4 PM-10 PM).
For JBR and popular DHCM properties, book at least 1-2 weeks in advance, especially for weekend slots. City Walk and Bluewaters typically require 5-7 days notice. End of month periods are very busy and require earlier booking.
Bluewaters Island has limited weekend moving slots due to tourist traffic for Ain Dubai. Saturday morning slots may be available but book well in advance. Weekday moves are recommended for smoother access and parking.
Any damage to elevators, corridors, or common areas will be assessed and deducted from your security deposit. DHCM properties often have strict inspection protocols. Ensure your movers use proper padding and protection.
Yes, most DHCM buildings have designated service elevators for moves. Your permit will specify which elevator to use. Service elevator availability is often limited, which is why time slot booking is mandatory.
Moving to/from JBR, City Walk, or Bluewaters?
We handle all DHCM permit applications and community coordination. Get a free quote with permit assistance included.