New Apartment Handover Moving Guide Dubai
Essential guide for moving into a newly handed-over apartment in Dubai. Learn about snagging, permits, utility setup, and coordinating your move with developers.

Moving Into Your New Dubai Property
Receiving keys to a new apartment is exciting, but moving into a freshly handed-over property involves unique considerations. From snagging inspections to utility activation, this guide ensures you're prepared for every step.
Before Handover Day
Documentation to Prepare
- Sale agreement and payment receipts
- Emirates ID copies
- Passport copies
- Visa page copy
- Contact details for developer
Initial Walkthrough Checklist
Before accepting handover:
- Test all electrical outlets and switches
- Check water pressure in all taps and showers
- Test AC units in each room
- Inspect windows and doors for proper closure
- Look for paint imperfections or scratches
- Check flooring for damage or unevenness
- Test kitchen appliances if included
- Verify all promised finishes are complete
Snagging Process
What is Snagging?
Snagging is the process of identifying defects or incomplete work that the developer must fix. You typically have a limited period (often 60-90 days) to report issues.
Common Snag Items
- Paint touch-ups needed
- Grout imperfections in bathrooms/kitchen
- Door alignment issues
- AC not cooling efficiently
- Scratched fixtures or surfaces
- Plumbing leaks
- Electrical outlets not working
Professional Snagging Services
Consider hiring professional snaggers who:
- Have systematic inspection processes
- Know building codes and standards
- Provide detailed reports for developers
- Cost AED 500-1,500 depending on property size
Setting Up Utilities
DEWA (Electricity and Water)
- Register on DEWA website or app
- Submit Ejari contract (or Title Deed for owners)
- Pay security deposit (varies by property type)
- Activation typically takes 24-48 hours
Internet and TV
- Du and Etisalat are main providers
- Check which provider serves your building
- Book installation appointment 1-2 weeks in advance
- New buildings may have pre-installed fiber
District Cooling (Where Applicable)
Some Dubai areas use district cooling:
- Separate from DEWA
- Register with building management or provider
- May require security deposit
Move-In Permits for New Buildings
Developer Requirements
Most developers require:
- Completed handover process
- Moving permit application (3-7 days advance)
- Refundable deposit (AED 1,000-3,000)
- Service elevator booking
- Insurance certificate from moving company
Coordinating with Building Management
- Contact facilities management early
- Understand building access hours for moves
- Know parking and loading bay procedures
- Get security clearance for movers
Timing Your Move
Recommended Timeline
- Handover day: Complete inspection, report snags
- Days 1-3: Apply for DEWA, arrange internet
- Days 3-5: Apply for move-in permit
- Days 5-7: Utilities activated, permits confirmed
- Day 7+: Schedule moving day
Don't Rush
Advantages of waiting a few days:
- Utilities are confirmed working
- Any immediate issues discovered
- Building staff prepared for your move
- Less stress overall
New Building Considerations
Multiple Handovers
In new buildings, expect:
- Many residents moving in simultaneously
- Competition for elevator time slots
- Potential construction still ongoing
- Amenities may not be fully operational
Tips for New Building Moves
- Book elevator slot as early as possible
- Be flexible with dates
- Communicate with building management frequently
- Expect minor delays and plan accordingly
Working with Movers
Professional movers experienced with new handovers understand developer requirements and building procedures. They can coordinate permits, handle new-building logistics, and protect pristine finishes during your move.
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