Emaar Permit: Complete Guide for Moving In & Out
How to get your Emaar permit for moving — fees (AED 100-250), required documents, step-by-step booking via the Emaar app, and deposit refund process. Updated for 2026.
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Emaar-Managed Communities
This guide applies to all Emaar Community Management properties
Downtown Dubai
Including Burj Khalifa, Boulevard
Business Bay
All Emaar towers and buildings
Arabian Ranches 1 & 2
Villa communities
The Greens & Views
Low-rise apartments
Dubai Hills Estate
New development
Emaar Beachfront
Luxury waterfront
Dubai Creek Harbour
Island District, Creek Beach
The Springs
Villa community
The Meadows
Villa community
The Lakes
Villa community
Quick Facts
Permit Fee
AED 100-250
Non-refundable
Security Deposit
AED 2,000-5,000
Refundable in 7-14 days
Booking Time
24-48 hrs
Processing time
Contact
800-36227
Emaar Customer Care
What Is an Emaar Permit?
An Emaar permit (also called a move-in/move-out NOC) is a mandatory approval from Emaar Community Management that allows moving trucks and crews to access Emaar-managed buildings. Without this permit, building security will deny entry to your movers.
You can apply through the Emaar Community Management app, by calling 800-36227 (800-EMAAR), or by visiting your building's customer service office. Processing takes 24-48 hours, and you need to apply at least 2-3 days before your move date.
Emaar Permit Details by Community
Each Emaar community has slightly different rules. Here are the specifics.
| Community | Permit Fee | Deposit | Moving Hours | Notes |
|---|---|---|---|---|
| Downtown Dubai | AED 200-250 | AED 3,000-5,000 | Mon-Thu 8AM-8PM, Fri 2PM-8PM | Burj Khalifa has separate stricter rules |
| Business Bay | AED 150-200 | AED 2,000-3,000 | Mon-Sat 8AM-8PM | Apply via Emaar app or building office |
| Dubai Hills Estate | AED 100-200 | AED 2,000-3,000 | Daily 8AM-6PM | Villas and apartments have separate procedures |
| Arabian Ranches | AED 100-150 | AED 2,000 | Daily 8AM-6PM | Gate pass required for movers' truck |
| Emaar Beachfront | AED 200-250 | AED 3,000-5,000 | Mon-Sat 8AM-6PM | Limited loading bay access, book early |
| Dubai Creek Harbour | AED 150-200 | AED 2,000-3,000 | Mon-Sat 8AM-8PM | New community, process may change |
| The Springs / Meadows / Lakes | AED 100 | AED 2,000 | Daily 8AM-6PM | Villa communities, simpler process |
*Fees and deposits are approximate and may vary. Always confirm with your specific building management.
Get a free, no-obligation quote tailored to your move. We'll handle the details.
Permit Requirements
Required Documents
- Valid tenancy contract or title deed
- Emirates ID copy (tenant or owner)
- Moving company trade license
- Moving company insurance certificate
- Completed move-in/move-out form
Fees & Deposits
Timeline
How to Book Your Permit
Follow these steps to obtain your Emaar moving permit
Contact Building Management
Call or visit your building's customer service center. For most Emaar properties, you can also apply through the Emaar Community Management app.
Emaar Customer Care: 800-36227
Submit Documents
Provide all required documents including tenancy contract, Emirates ID, and moving company credentials. Forms are available at the management office or online.
Select Time Slot
Choose your preferred moving date and time. Most buildings allow moves 8 AM - 8 PM weekdays, 9 AM - 6 PM Fridays. Weekend slots book fastest.
Pay Fees & Deposit
Pay permit fee and security deposit (cash, card, or bank transfer). Keep all receipts for deposit refund.
Receive Permit
Get permit approval document and access cards for service elevators. Share details with your moving company at least 24 hours before move.
Important Notes
- • Peak Season: End of month and weekends book 1-2 weeks in advance
- • Premium Towers: Burj Khalifa and high-end properties may have stricter requirements
- • Parking: Arrange loading bay access separately with building security
- • Elevator Padding: Most buildings require professional movers to protect elevators
- • Insurance: Movers must show valid insurance certificate covering building damages
Emaar Permits FAQs
Find answers to common questions about our moving services
You can apply through: 1) Your building's customer service office, 2) Emaar Community Management mobile app, 3) Call 800-36227 (800-EMAAR), or 4) Visit emaar.com portal. Most residents find the app most convenient for booking and tracking.
Permit fees range from AED 100-250 depending on property type and tower. Additionally, you'll pay a refundable security deposit of AED 2,000-5,000. The deposit is returned within 7-14 days after inspection shows no damages.
Yes, but with restrictions. Most Emaar buildings allow weekend moves with prior approval, typically Saturday 8 AM - 6 PM. Friday moves may be limited to afternoon slots (2 PM onwards). Weekend permits often cost more and book out quickly.
Downtown Dubai buildings typically allow moves Monday-Thursday 8 AM - 8 PM, Friday 2 PM - 8 PM, Saturday 8 AM - 6 PM. Burj Khalifa and premium towers may have different timing. Always confirm with your specific building.
Yes, you need separate permits for moving out of one Emaar property and moving into another. Each building charges its own fees. If moving within the same building, you still need both move-out and move-in permits.
After your move, building staff inspects elevators and common areas. If no damage found, deposit is refunded within 7-14 business days to the account you provided. Keep your receipt and follow up with management if delayed.
Yes. The easiest method is through the Emaar Community Management app (available on iOS and Android). You can also apply through the Emaar One app, the Sakani web portal at emaar.com, or by visiting your building's management office in person. The app lets you track your application status and receive approval notifications.
Building security will deny your moving truck entry at the gate. You will not be able to access the service elevator or loading bay. This means your entire move is delayed, and you may still need to pay your movers for their waiting time. Always secure the permit before your scheduled move date.
The refundable security deposit for Downtown Dubai Emaar properties ranges from AED 3,000 to AED 5,000. Premium towers like Burj Khalifa may require the higher end. The non-refundable permit fee is AED 200-250. Total upfront cost is typically AED 3,200-5,250, with AED 3,000-5,000 returned within 7-14 days if no damage occurs.
Official Emaar Resources
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